Shipping & Delivery Policy
Processing Time
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Orders are processed within 1-2 business days.
Shipping Time
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Standard shipping takes 4-5 business days within Pakistan.
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For international orders, delivery times and shipping costs may vary.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email or WhatsApp, allowing you to track your delivery status.
Return & Exchange Policy
Eligibility for Returns
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Items must be unused and in their original packaging.
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Returns must be requested within 7 days of receiving your order.
Return Shipping Costs
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Customers are responsible for return shipping costs.
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Refunds will be issued only after inspection of the returned item.
Refund & Exchange Process
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If your item is damaged or incorrect, contact us within 48 hours of delivery with photos. We will provide a replacement for eligible cases.
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If a returned item is found to be used or damaged, a refund will not be processed.
How to Initiate a Return?
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To request a return or exchange, email us at sanandjosepk@gmail.com with your order details.
For any further assistance, feel free to reach out to our customer support team via WhatsApp: +92 321-2678258.